Child Care Administration - online course

Included with Subscription

Child Care Administration - $99

48 Included resources
IACET accredit provider CEUs

3 CEUs


This course satisfies the following area(s) of the #CDA:
Subject Area 5: Managing an Effective Program


When you are a director of a child care program, you need to understand a variety of business and management practices as well as components of professionalism. Administrators who have adequate training in program planning and development and professionalism and leadership, are better capable of developing and maintaining a successful program. We developed this course to help new directors and administrators learn the skills necessary to plan, budget, #staff, and monitor childcare programs.


B. Objectives / Learning Outcomes:
By the end of this training, the learner will be able to:
  1. Identify different types of risk management common in child care.
  2. Explain the importance of using contracts and employee training & screening procedures.
  3. Explain the impact of stress on health and environment.
  4. Recognize informal and formal assessments to plan activities, individualize programs, and improve program quality.
  5. Give examples of ways to apply and model ethical behavior and professional integrity with all children and youth.
  6. Give examples of ways to apply and model ethical behavior and professional integrity with community members and organizations.
  7. Give examples of ways to apply and model ethical behavior and professional integrity with families.
  8. Give examples of ways to apply and model ethical behavior and professional integrity with staff and administrators.
  9. Identify effective strategies for interviewing potential new staff.
  10. Identify the importance of professional development for child care professionals and strategies to make meaningful choices.
  11. Recognize the importance of problem solving and conflict resolution strategies with community members and families
  12. Demonstrate an understanding of potential violations of confidentiality and take steps to reduce the risk of occurrence.
  13. Define the meaning of professionalism in child care.
  14. Identify and contemplate bias and explore anti-bias approaches that support working with children and families.
  15. Identify the key elements of an effective staff mentor program.
  16. Identify the symptoms and signs of poor time management in the child care environment.
  17. Demonstrate an understanding of ethical conduct: Statement of Commitment & Preamble
  18. Identify necessary information and format for a business plan
  19. Demonstrate an understanding of the necessary content of employee and parent contracts
  20. Demonstrate an understanding of the overall cost of child care
  21. Demonstrate an understanding of how to be open to new perspectives and diverse others.
  22. Demonstrate an understanding of diverse perspectives, and navigate the ambiguity and complexity that comes with that.
  23. Identify ways to reflect on one's own personal perspectives with courage and/or humility
  24. Identify strategies to listen while withholding judgement about the new or unfamiliar
  25. Identify strategies to make connections and interact substantively with those who are different from oneself
  26. Demonstrate communication skills that enable intercultural communication, including effective listening skills
  27. Identify ways to interact respectfully and appropriately in a variety of cultural contexts
  28. Define culture and cultural competency
  29. Identify staff evaluation tools and evaluation timelines that will assist with staff supervision and monitoring performance
  30. Demonstrate an understanding of the impact of culture and diversity in relation to school readiness.
  31. Identify a variety of marketing platforms to promote childcare programs.
  32. Identify and demonstrate an understanding of the content requirements for staff orientation.
  33. Identify positive leadership techniques.
  34. Demonstrate understanding of the roles and responsibilities of an administrator in a child care program.
  35. Demonstrate an understanding of transitions within a child care program.
  36. Identify types of supervision.
  37. Define what it means to be a mentor.
  38. Explain the importance of two-way communication.
  39. Explain the value of self-evaluation and reflection.
  40. Demonstrate understanding of the content and implications of environment regulations and supervision requirements
  41. Identify the different roles and responsibilities of a coach and of a mentor.
  42. Define the role of a Coach for child care providers
  43. Describe the importance of responding sensitively to differences in individual communication styles.
  44. Recognize the importance of maintaining confidentiality and privacy in communication with staff.
  45. Describe ways child care professionals can support advocacy issues.
  46. Describe ways child care professionals can display leadership with families and the community.
  47. Identify the aspects of establishing a family child care business.
  48. Demonstrate an understanding of child care policies, licensing regulations, and legal and advocacy issues.
  49. Identify resources that will assist with record keeping.
  50. Demonstrate an understanding of the importance and components of a mission statement.
  51. Identify the importance of problem-solving and conflict-resolution strategies with colleagues and administrators.
  52. Identify communication issues that are common in the early care and education environment
  53. Recognize current tuition trends
  54. Identify budget line items and basic budget development strategies
  55. Demonstrate an understanding of the information that should be communicated regularly with staff, parents, and the community
Criteria to earn CEUs:
Certificates are awarded when the following criteria have been met by the learner:
  1. Class has been paid in full
  2. All material has been reviewed
  3. All review questions and final test have been completed with a passing score of 80% or higher.
Learning Assessment Method:
Learners will be assessed through questions after every section is completed. Learners will not be allowed to proceed to the next section of the training until all questions have been answered correctly. Learners will be presented with a final test composed of true/false and multiple choice questions. Upon successful completion of the training, learners will receive their certificate by email.

Learning Methodology:
Online material will be presented in the form of slides, accompanied with speech. Videos will be used to demonstrate ideas and concepts. Charts and tables will be used for illustration.

Logistics/Required Technology:
A stable internet connection is required for the completion of this course. Users are highly encouraged to take their online course on Google Chrome on either a laptop or desktop computer. Speakers and/or headphones are also required to hear speech.

Payment Policy:
Payments need to be made in full. No refunds will be issued after starting the class.

Proprietary or conflict of interest disclosure:
Unless otherwise stated in the course description none of H & H subject matter experts and editor has any conflict or proprietary interests related to the material they prepared in this course.

Support Services:
Please visit our contact us page
Please read carefully:

You are purchasing a session of an online training that includes online assessments. Your certificate will be emailed to you once you pass the final exam with a passing grade of 80%.

Your certificate will bear the name you provided to us when you signed up. For support and questions regarding the material presented in this class please contact us at Please consult our frequently asked questions page for other questions or feel free to contact us.

No prerequisites are required for the completion of this course.

Information about this training

Hours breakdown

30 PRO

Topics / Categories

Center director
CDA Plus

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