9 Hour Communication Course - online course

Included with Subscription

9 Hour Communication Course - $99

15 Included resources
IACET accredit provider CEUs

0.9 CEUs


This course satisfies the following area(s) of the #CDA :
Subject Area 4: Building Productive Relationships with Families

This course is designed for child care professionals as an introduction to the basic concepts of developing strong communication skills when working in a child care center. Topics include the following: speaking, writing, interpersonal communication strategies, critical reading techniques, with a focus on communication with #parents and co-workers, and communication issues within a typical child care day.

B. Objectives / Learning Outcomes:
By the end of this training, the learner will be able to:
  1. Give examples of strategies teachers can use to communicate with parents regarding challenging behaviors.
  2. Identify strategies for effective communication with families.
  3. Give examples of tools that record and communicate critical information to other staff and families.
  4. Demonstrate an understanding of potential violations of confidentiality and take steps to reduce the risk of occurrence.
  5. Recognize strategies for effective conferences with families.
  6. Demonstrate an understanding of the necessary content of employee and parent contracts
  7. Demonstrate an understanding of how to be open to new perspectives and diverse others.
  8. Demonstrate an understanding of diverse perspectives, and navigate the ambiguity and complexity that comes with that.
  9. Identify ways to reflect on one's own personal perspectives with courage and/or humility
  10. Identify strategies to listen while withholding judgement about the new or unfamiliar
  11. Demonstrate communication skills that enable intercultural communication, including effective listening skills
  12. Identify ways to interact respectfully and appropriately in a variety of cultural contexts
  13. Identify the components of positive relationships with children, co-workers and families.
  14. Demonstrate understanding of effective listening skills in childcare.
  15. Identify communication issues that are common in the early care and education environment
  16. Demonstrate an understanding of the information that should be communicated regularly with staff, parents, and the community
Criteria to earn CEUs:
Certificates are awarded when the following criteria have been met by the learner:
  1. Class has been paid in full
  2. All material has been reviewed
  3. All review questions and final test have been completed with a passing score of 80% or higher.
Learning Assessment Method:
Learners will be assessed through questions after every section is completed. Learners will not be allowed to proceed to the next section of the training until all questions have been answered correctly. Learners will be presented with a final test composed of true/false and multiple choice questions. Upon successful completion of the training, learners will receive their certificate by email.

Learning Methodology:
Online material will be presented in the form of slides, accompanied with speech. Videos will be used to demonstrate ideas and concepts. Charts and tables will be used for illustration.

Logistics/Required Technology:
A stable internet connection is required for the completion of this course. Users are highly encouraged to take their online course on Google Chrome on either a laptop or desktop computer. Speakers and/or headphones are also required to hear speech.

Payment Policy:
Payments need to be made in full. No refunds will be issued after starting the class.

Proprietary or conflict of interest disclosure:
Unless otherwise stated in the course description none of H & H subject matter experts and editor has any conflict or proprietary interests related to the material they prepared in this course.

Support Services:
Please visit our contact us page
Please read carefully:

You are purchasing a session of an online training that includes online assessments. Your certificate will be emailed to you once you pass the final exam with a passing grade of 80%.

Your certificate will bear the name you provided to us when you signed up. For support and questions regarding the material presented in this class please contact us at info@childcareed.com. Please consult our frequently asked questions page for other questions or feel free to contact us.

No prerequisites are required for the completion of this course.

Information about this training

Hours breakdown


Topics / Categories

Pre-Service Training
Business Perks
Basic Online
CDA Plus
School age
Not Applicable

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