When a child communicates through gestures, signs, pictures, devices, or a mix of methods, family insight can turn uncertainty into practical classroom support. Start with ChildCareEd’s Home–School Communication and Needs Survey for Children with Special Needs Buy Now $1.95, a printable resource designed to help educators learn about each child’s communication preferences, strengths, support needs, and family priorities. Use these insights to adapt everyday interactions, create more accessible participation opportunities, and strengthen consistency between home and child care. For deeper professional learning, explore Effective Approaches for Autism and Inclusion Buy Now
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Why does asking families matter?
Families see a child across routines, relationships, and settings that educators may not yet know. Their knowledge can explain what a gesture means, which device or picture system the child uses, how the child signals discomfort, and what helps them feel understood. This is not simply background information; it is a practical guide to creating communication opportunities throughout the day.
Children may communicate differently with familiar people than with new adults, or use a range of methods depending on their needs and surroundings. A child might use a spoken word at home, point to a picture at school, and bring an adult an object to request help. Assuming that speech is the only meaningful signal can cause educators to miss the child’s message and underestimate what they understand.
Family partnership also communicates respect: caregivers are experts on their child, and educators bring knowledge of group routines and learning environments. Together, the team can identify supports that work across settings and make participation more accessible. The Head Start resource on gathering and using language information families share similarly emphasizes building on a child’s experiences, language background, and preferences.
Begin with open questions that invite description rather than a yes-or-no answer. Ask families how the child expresses requests, refusals, choices, feelings, pain, and interest. A child’s communication may include speech, vocalizations, facial expressions, body movement, eye gaze, gestures, signs, pictures, or a speech-generating device. Each can convey meaningful information.
Ask families to demonstrate or describe the child’s signals when helpful. Clarify what a gesture looks like in context: reaching toward a cup might mean “drink,” while pushing it away could mean refusal. Ask which languages are used at home and whether certain words or signs are meaningful in a particular language or family routine. Children who are learning multiple languages may show different strengths across those languages; that difference should not be mistaken for an absence of communication.
Respond to communication attempts even when the meaning is not immediately clear. Acknowledge what you observed, offer a simple interpretation, and give the child time to confirm or correct it.
Ask whether the child uses augmentative and alternative communication (AAC), including gestures and signs, picture cards or boards, communication books, apps, or speech-generating devices. AAC can supplement spoken language or provide another way to communicate. Families and qualified professionals can help teachers understand the child’s particular system; educators should not modify a device or make assumptions about its vocabulary without appropriate guidance.
Do not treat AAC as a reward, remove it during distress, or require a child to use it before responding to a clear communication attempt. Keep the system accessible across classroom routines and model its use naturally while speaking. The Adaptation Station AAC strategies resource describes how adults can model communication and allow wait time; the Indiana Resource Center for Autism also explains aided language modeling.

Families can help teachers identify conditions that make communication easier: a predictable routine, a quiet space, a familiar phrase, extra processing time, a visual cue, or an activity the child enjoys. Ask about situations where the child communicates with ease and those that feel challenging. The goal is not to recreate home exactly, but to understand what makes a successful exchange more likely and adapt that knowledge to the classroom.
Ask what the child likes to communicate about—not only what they need. Messages for commenting, greeting, sharing an idea, joking, or connecting with a peer are also valuable. Honor family preferences and cultural practices, including home languages and ways of interacting. If the child has specialists, ask whether the family would like to share strategies or coordinate communication, and obtain any required consent before exchanging information.
Use family input to make small, testable adjustments. For example, if a family reports that a visual warning helps before leaving the playground, try a similar cue at school and note whether the child transitions with greater understanding or independence.
Record information in a concise communication plan that is practical for every staff member, including substitutes. Focus on what the child does, what it may mean, how adults can respond, and what supports should remain available. A short plan is more likely to be used consistently than a lengthy document that is difficult to consult during a busy routine.
Observe communication across routines and document specific examples: context, child’s signal, adult response, and outcome. If a child reaches toward the picture board during snack, note what happened next rather than writing a broad label such as “communicated well.” Share positive examples with families and invite their interpretation. A consistent home–school exchange can reveal patterns that neither setting would notice alone.
Providers support participation and communication; they do not diagnose. If concerns arise, follow program procedures and collaborate with the family and appropriate professionals. State requirements vary - check your state licensing agency. For additional learning, the ChildCareEd courses Language Development in Early Childhood Buy Now $16.00, Recognize, Respond, Respect: Supporting Diverse Learners
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Even caring adults can unintentionally make communication harder when routines are rushed or expectations are based on speech alone. The most useful safeguard is to stay curious: observe what the child does, ask the family what it means, and check whether a classroom response helps the child participate.
Another pitfall is treating family knowledge as a form to collect once and file away. Communication can change as a child develops, experiences new routines, or begins using a new tool. Invite updates without placing the responsibility for classroom implementation on families. Teachers and directors should ensure staff understand the agreed strategies and have time to review them.
If a family’s description differs from what staff observe, avoid deciding that one perspective is wrong. The child may communicate differently across environments, with different partners, or under different sensory and social conditions. Compare observations respectfully and adjust supports together.
Thoughtful questions help educators learn how a child communicates, which devices or supports are meaningful, what the child enjoys, and what has worked at home. This information can guide practical classroom choices: keeping tools accessible, recognizing nonverbal messages, allowing response time, supporting familiar routines, and planning ways for children to communicate with peers.
The central goal is not to make every child communicate in the same way. It is to understand and honor each child’s communication, then create reliable opportunities to express needs, preferences, ideas, and connection. Begin with a few open questions, record what you learn, and revisit the plan with the family. Consistent, strengths-based collaboration can help a child feel understood and take a fuller part in classroom life.