ChildCareEd is committed to providing high-quality training for childcare professionals. Once you've successfully completed your training, it's essential to understand the processes in place to ensure you receive your well-deserved certificate. In this article, we'll walk you through the steps of obtaining, correcting, replacing, or reprinting your certificates with ChildCareEd.
How Will I Get My Certificate?
Upon successfully completing your training with ChildCareEd, you'll be awarded a certificate recognizing your achievement. The process of certificate delivery is simple and convenient. Certificates for trainings will be sent to the email address you provided during registration. Please make sure to check your inbox for the certificate. In case you don't find it there, remember to look in your spam or junk folder as well. Occasionally, certificates may end up there due to email filtering settings.
If you encounter any issues or haven't received your certificate within a reasonable time frame, don't hesitate to reach out to our support team. You can contact us via email at info@childcareed.com or send us a direct message. We are here to assist you in every way possible.
My Certificate Is Misspelled. Can I Get It Corrected?
Mistakes can happen, and if you've noticed a minor spelling error on your certificate, there's no need to worry. ChildCareEd understands that accuracy is essential, and we are here to help you make the necessary corrections. However, please note that we cannot make major changes to the certificate, as it should accurately reflect your achievement.
If the mistake was due to a student error, there may be some fees associated with reissuing the corrected certificate. Rest assured, we'll work with you to ensure the certificate is accurate and meets your needs.
How Can I Replace a Lost Certificate?
Losing a certificate can be frustrating, but ChildCareEd has a process in place to help you obtain a duplicate certificate. To request a replacement certificate, simply send an email to onlineservices@childcareed.com or give our office a call. Our team will assist you in generating a duplicate certificate promptly.
Please note that there is a $15 charge for duplicate certificates. Additionally, it's important to be aware that certificates for specific courses, such as First Aid and CPR or Medication Administration Training, are not issued by ChildCareEd. In these cases, you will need to make arrangements directly with the instructors, and additional fees may apply.
Do I Get Free Reprints on Certificates?
ChildCareEd values the ongoing success of our students, and that's why we offer #free certificate reprints for certificates issued within the last four years. To take advantage of this service at no cost, you must have an Instructor-Led subscription package.
The Instructor-Led subscription package not only includes free certificate reprints but also provides immediate access to your certificates upon successful completion of your training. This subscription ensures you have convenient and hassle-free access to your certification documents whenever you need them. If you do not have the Instructor-Led subscription package, reprints will be $15.
If you have any questions or encounter any issues along the way, please don't hesitate to reach out to our team. We're here to assist you every step of the way, ensuring your childcare education experience is a success. Congratulations on your commitment to professional #development in the field of childcare!