CDA: Good Talkers Learn to Listen (self-paced online training)

This training is a formal education training course covering 3 hours of the CDA: Building Productive Relationships with Families. In this online course, students will…
1. Identify effective and efficient communication skills;
2. Identify communication issues that are common in the early care and education environment;
3. Demonstrate understanding of appropriate/effective responses as they relate to a variety of typical child care scenarios; and
Demonstrate understanding of the importance of maintaining and developing professional and respectful relationships with parents, staff, community, and other stakeholders.

Objectives / Learning Outcomes:
By the end of this training, the learner will be able to:

1. Identify effective and efficient communication skills
2. Identify communication issues that are common in the early care and education environment
3. Demonstrate appropriate/effective responses as they relate to a variety of typical child care scenarios.
4. Demonstrate and understand the importance of maintaining and developing professional and respectful relationships with parents, staff, community, and other stakeholders.

Learning Methodology: Online material will be presented in the form of slides, accompanied with speech. Videos will be used to demonstrate ideas and concepts. Charts and tables will be used for illustration.

Assessment: Learners will be assessed through questions after every section is completed. Learners will not be allowed to proceed to the next section of the training until all questions have been answered correctly. Learners will be presented with a final test composed of true/false and multiple choice questions. Upon successful completion of the training, learners will receive their certificate by email.

Core of Knowledge Awarded:

To be awarded the core of knowledge hours, learners must pay in full for the class, view all material, pass all review questions, and final test.

Support Services:

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Payment Policy:

Payments need to be made in full. No refunds will be issued after starting the class.