Looking forward to your instructor-led Zoom or blended training? Before you begin, review the attendance, participation, and make-up expectations below so you can complete your certificate without interruption. If you need health-and-safety grounding before class, see our Basic Health & Safety and Breastfeeding Awareness Buy Now $35.00$30.00 and Health and Safety Orientation Buy Now $55.00 Zoom courses, which cover core topics commonly required by state registries. For a broader overview you may also consider Pillars of Health and Safety in Child Care
Buy Now $24.00, which addresses program-level policies and prevention practices.
This page answers the common operational questions students ask before and during instructor-led or blended trainings and links to supporting resources and trainings you can complete now. Read each section for specific steps you must take if you miss class, need an excused absence, or have incomplete online modules.
For blended trainings you must complete the self-paced online modules and attend the scheduled instructor-led Zoom sessions. All online modules must be finished by the last scheduled instructor-led session to keep your active enrollment. If the online portion is not completed by that deadline, your registration will be canceled and you will need to re-register and pay to re-enroll.
Participation is an assessed component of interactive trainings. Expect to contribute professionally to group discussion and activities. Instructors evaluate participation on relevance, respect for peers, and evidence that you reviewed preparatory materials.
Excused absences are course-specific and must be approved by the instructor. Commonly accepted reasons include documented illness, significant family emergencies, or official business that prevents attendance. University attendance policies and advising offices illustrate typical documentation and processes: instructors determine attendance rules but institutions often list categories of excused absence and documentation expectations (Villanova attendance policy; Emory advising resources).
Instructors may request supporting documentation for an excused absence (for example, a physician’s note, obituary, court notice, or official verification of university business). If you expect an absence, notify your instructor as soon as possible and follow the course’s instructions for documentation submission.
If an absence is approved as excused, instructors will recommend a make-up that is educationally equivalent to the missed hours. Typical formats include an online assignment, written reflection, or recorded lecture with comprehension checks. Make-up work is limited to one missed class session unless the instructor and program admin approve otherwise. If you miss two sessions (excused or unexcused, per course rules) or fail to complete the assigned make-up, you will be required to re-register for the next session and pay the applicable fee (stated in the course enrollment policy).
Make-up assignments and the thresholds for repeating a course are designed to protect course learning objectives; instructors will discuss the student’s standing if attendance or make-up requirements are not met.
Use these internal resources to strengthen your readiness and reduce the risk of missed requirements: What should child care providers know about Child Care Health and Safety Training? (health-and-safety overview); How can childcare settings prevent the spread of illness? (guidance to reduce illness-related absences); How can health and safety training work in early childhood programs? (implementation tips); CPR Training: Because Glue Sticks Can’t Fix Everything! (medical emergency preparedness); Why First Aid & CPR training matters (policy context); and Starting an In-Home Daycare in Wisconsin (operational checklist that highlights compliance tasks).
Taken together, these courses and articles help you build consistent documentation practices, keep children safe, and complete trainings on time.
Because this article names Wisconsin, you should confirm how Wisconsin licensing and registries treat instructor-led, blended, and make-up training before relying on a course for licensing or subsidy compliance. Start with our internal guide Starting an In-Home Daycare in Wisconsin: Requirements and Tips for operational context and links to state resources. Acceptance of a training for registry credit often depends on the registry’s approval process, the course provider, the course format, and the learner’s role; do not assume automatic acceptance.
Practical steps for Wisconsin (and similarly for other states): keep copies of attendance rosters and signed instructor attendance logs; save completion certificates and instructor communications; obtain and retain any written confirmations that a make-up assignment was accepted for credit. If you need definitive guidance on whether a particular make-up or blended format will satisfy licensing or subsidy documentation, contact the state licensing specialist or county licensing agency and request written confirmation. Retain that confirmation alongside your course records so employers or inspectors can verify compliance.
Following these steps preserves your standing in the course and creates a clear paper trail for employer or state verification. When state rules are unclear or your employer has additional expectations, document any verbal agreements in writing and ask the licensing or registry specialist for clarification. If re-registration becomes necessary, contact ChildCareEd support for next steps, timing, and fee details.
Follow the instructor’s attendance rules, notify promptly for any absence, provide supporting documentation when requested, and complete instructor-approved make-up work by the agreed deadline. Keep dated records of attendance rosters, completion certificates, and any instructor or admin emails that confirm excused absences or acceptance of make-up work. For licensing or subsidy questions — including how Wisconsin treats blended or make-up training — contact your state licensing agency or registry and keep any written confirmation with your course records. If re-registration becomes necessary, contact ChildCareEd support for enrollment timing and fee details.
If you have any questions please contact our office at (833)283-2241 (2TEACH1) or email support@childcareed.com for assistance with registration, deadlines, or documentation. We will confirm next steps and any fees if re-registration is required.