RESCHEDULING, CANCELLATION, & REFUND POLICY - post

RESCHEDULING, CANCELLATION, & REFUND POLICY

Rescheduling and Cancelling

H&H Child Care Training Center understands that situations may arise that require the need to reschedule or cancel class. With that understanding in mind, H&H policy is as follows:

  • Within 24 hours prior to class - Student(s) may reschedule class within the next 30 days. No refund provided.
  • Within 48 hours prior to class - Student(s) may cancel class and will be refunded 50% of the cost of class.
  • Over 48 hours prior to class - Student(s) may cancel class for a refund with a 10% processing fee.

 

Refund Policy

Classes purchased are non-refundable unless canceled by H&H. If a class purchased is no longer needed, credit equivalent to the purchase amount will be applied to the student's account. Students can access and apply this credit toward a future purchase by contacting the office through email (help@childcareed) or by phone at (240)261-4163. Office hours are Mondays through Fridays from 8:30 a.m. to 5:00 p.m.


Need help? Call us at 240-261-1463