Listening and Communicating - post

Listening and Communicating

image in article Listening and CommunicatingListening is one of the most important communication skills. How well you listen has a major impact on your effectiveness and on the quality of your relationships.

Active listening requires a few main components. When a listener is conscious of these components and makes an effort to incorporate each of them during communication with others, they are able to validate the speaker and gain a full understanding of what the speaker is trying to convey.

These components are:

  • Paying attention.
  • Showing you are listening.
  • Providing feedback.
  • Deferring judgment.
  • Responding appropriately.
  • Reflecting.
  • Asking clarifying questions.
  • Summarizing.

Interested in learning more? Visit H&H Child Care Training Center and register for one of our training courses today!

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